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Software glitch downs Air India flights

Air India operation hit by software malfunction today. Nearly 23 Air India flights were delayed across its network including at IGI Airport in New Delhi. The problem identified as a technical glitch in the check-in software.

The departure timings of as many as 23 flights were affected and the delays owing to the software malfunction stretched from 15-30 minutes, An Air India’s spokesperson said.

“The software-related glitch affected operations from 1 PM to 2.30 PM during which period, check-in and other services were handled manually,” the spokesperson said.

Air India’s software solution is managed by SITA, a global airlines IT services solution major, which provides its check-in, boarding and baggage tracking technology.

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